Report a Bug

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Canada Post work disruption impacting delivery of bills, payments and notifications. Read more

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mySUPERIOR is undergoing maintenance between 10:00pm EST Monday, October 20 and 2:00am EST Tuesday, October 21, 2025. During this maintenance window, the mySUPERIOR website and mobile app are not available. Thank you for your patience.

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If I wanted to be removed from the plan is there a fee involved?

There is no fee to come off the plan, however any balance on the account will need to be made in full and your account will be put back on 15 day payment terms.

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Report a bug

If you experience any technical issues with mySUPERIORTM, please tell us about it by completing this form.

Experiencing a Propane Emergency?
Please close this form and call us at 1-87SUPERIOR (1-877-873-7467) for immediate assistance. Please do not submit this form to report an emergency.

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  • Manage All Your Accounts Together
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Upgrade to mySUPERIOR Plus to access these features and more

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