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How long does it take?

Deliveries generally take about two weeks. If your tank is showing less than 20% full and you require urgent delivery, please call 1-87 SUPERIOR (1-877-873-7467).

Do I need to be home?

No.  Please ensure that our driver has access to the propane tank so he/she can deliver your propane promptly.

How do I get on auto-delivery? (auto-fill)

Email us at customerservice@superiorpropane.com to get set up or call us toll free at 1-855-539-5854.

How can I find my outstanding balance?

Sign up for mySuperior to easily check your balance online or call our toll free number at 1-855-539-5856

How can I change my method of payment?

Sign up for mySuperior to easily access your account online and change your preferences or call our toll free number at 1-855-539-5856

What types of payment plans/arrangements do you offer?

We're happy to offer an equal payment plan to qualified customers that spread the cost of heating your home over 12 months.

I’ve lost my delivery ticket, how do I get a copy?

Sign up for mySuperior to easily see your last invoice online or call our toll free number at 1-855-539-5856

If I wanted to be removed from the plan is there a fee involved?

There is no fee to come off the plan, however any balance on the account will need to be made in full and your account will be put back on 15 day payment terms.