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New to mySUPERIOR™?
Manage your account online or on our mobile app. Sign up for mySUPERIOR™ today and experience the benefits:
- Request Deliveries & Get Instant Delivery Dates
- Receive Delivery Updates
- See Tank Levels & History
- View Balance & Pay Bills
- Manage Multiple Locations & Users
Propane Tanks
Safety
- Can I turn the meter on again?
- Is there anything I should do before doing major landscaping projects?
- Do I ever need to repaint my tank?
- What safety tips do I need to know if I’m served by a propane meter or tank?
- Can I shut off my propane supply in an emergency?
- Can I turn the tank or cylinder on again?
- If I smell propane, what should I do?
Usage
Maintenance
SMART Tank
- Who do I call if I have questions regarding my SMART Tank or notifications?
- If I switch propane suppliers can Superior’s tank sensor be installed on my new tank?
- Where are SMART Tanks available?
- Can I cancel my SMART Tank and get a regular tank at any time? If so, how much notice should I provide?
- What’s the cost of upgrading my tank to a SMART Tank?
- Does someone have to be present to have a SMART Tank Sensor installed?
- How does the SMART Tank rental charge appear on my invoice?
- Can I get a SMART Tank without being on auto delivery?
- Do I need a SMART Tank if I am on Automatic Delivery?
- What do I get when I sign up for a SMART Tank?
- How does a SMART Tank work?
Fees
Notifications
- How will I know the email address so it won’t go to my junk mail?
- What day will I receive my weekly email or text report?
- Can I receive my notifications by text message rather than email?
- Can I have the notifications sent to more than one email or text message?
- Can I subscribe to Superior’s tank notification service if I don’t rent a tank from you?
- How quickly will I receive an email (or text) notification after a fill?
- Is there an additional cost for me to receive an email or text?
